Internal Regulations

INTERNAL REGULATIONS THE QONTINENT
Present regulations will be made clearly visible at the entrance as stipulated by the law.
Last modified on the 30th of July 2024.

EXIT = NO RE-ENTRY
DON'T BRING FOOD, DRINKS, WEAPONS or DRUGS

OPENING HOURS THE QONTINENT

Friday 9 August: 19:00h - 01:00h
Saturday 10 August: 12:00h - 01:00h
You can exchange your ticket for your access bracelet till 22:00h

Sunday 11 August: 12:00h - 23:00h
You can exchange your ticket for your access bracelet till 20:00h


ARTICLE 1
Persons entering The Qontinent must review these regulations, accept them and comply with the provisions.

ARTICLE 2
Every person presenting him or herself at the entrance of The Qontinent must be in possession of either a valid entry ticket or a special admission issued by the organiser. One entry ticket is only valid for 1 admission of 1 person and is only valid on the day or days of The Qontinent. When leaving the site, a new entry ticket is needed. Forging the entry ticket or any other special admission to access the site will be prosecuted without exception. The organisation reserves the right to deny visitors access to The Qontinent from 22:00h on Saturday and 20:00h on Sunday, regardless of a valid entry ticket or special admission issued by the organiser. Each holder of an entry ticket or a special admission issued by the organiser is at Ravers Resort at his or her own risk releasing the organiser from any liability, including theft and accidents.

ARTICLE 3
The entry ticket or pass is neither exchangeable nor refundable by the organisation.

ARTICLE 4
The entry ticket or pass must be given upon entering the event.

ARTICLE 5
Access to The Qontinent is off-limits or refused to people who:
- are clearly under the influence of alcohol, drugs or any other stimulant;
- have been banned from festivals before, imposed by either the organiser or the administrative or legal authorities;
- show by manifest behaviour to have the intent to disturb public peace or to provoke such a thing by inciting to assault, hatred, rage, etc.;
- resist the control and the non-systematic search by The Qontinent's security guards and security services;
- refuse to declare objects that are considered to be dangerous or off-limits by The Qontinent's security services (see article 7);
- persons who are not self-sustainable unless they have professional assistance with them that take care of the person during the whole stay at the festival or camping;
- in any way act in violation of the provisions of one or more articles of these internal regulations.

ARTICLE 6
Every holder of an entry ticket or a special admission who desires to enter The Qontinent must submit to the ticket or special admission validation. Entering The Qontinent grounds implies a possible search. The security guards can ask the holders of an entry ticket or special admission of the same sex to voluntarily submit themselves to a superficial inspection of clothing and luggage, in order to detect objects that may, when brought to The Qontinent, disrupt the course of The Qontinent or Ravers Resort, jeopardise the safety of the other festival goers and disturb the public peace. The security guards may request to renounce these objects.

ARTICLE 7
It is forbidden for holders of an entry ticket or a special admission presenting themselves at the entrance of The Qontinent as well as the persons present on The Qontinent to bring, have somebody else bring or be in possession of the following objects:
- own drinks or food, bottles, glasses, drugs or stimulants and the like;
- people who require nutrients or medication for medical reasons (e.g. diabetes) must be in possession of a medical certificate;
- deodorant or perfume in big bottles or sprays. Cosmetics in normal shapes and sizes are allowed (max. size 50ml);
- any apparatus (umbrella, sunshade, tripod for movie camera, cane) considered as dangerous by the security services to the other festival goers may be refused;
- projectiles or explosives in solid, liquid or gaseous form;
- inflammable products or materials, sprays;
- pyrotechnical objects such as Bengal lights, etc.;
- any weapon or dangerous, sharp or bruising object which could be used in such a way (sticks, chains, stabbing or thrust weapons and the like);
- if it can be used as a mean to disturb the public peace, endanger the safety of the crowd and/or inflict damage to persons and goods;
- animals are not allowed on The Qontinent.

ARTICLE 8
At The Qontinent, it is strictly forbidden for holders of an entry ticket or a special admission to:
- try to access inaccessible sections or to be in inaccessible sections of the site in accordance with the entry ticket or the special admission, such as production rooms, artists' lodges, neutral and VIP zones, press rooms, offices, backstage, etc.;
- climb tents, constructions, fences, closures, lighting columns, tables, benches or any other infrastructure of the site;
- obstruct the accesses, exits and evacuation routes and to linger at these locations any longer than strictly necessary for entering or exiting the site;
- disguise themselves or to avoid being recognised, to disturb the public peace and to compromise the safety of the general public;
- sell or bring to market drinks, food or any other product without the express consent of the organiser;
- throw or to shoot with any object or liquid or any other product in loose or gaseous form;
- smoke in areas where no smoking is allowed;
- pee in public;
- all vehicles that are on the site must be equipped with a sticker, issued by the organisation.

Offenders will be towed at the expense of the offender.

ARTICLE 9
Texts, symbols, images, gestures and obscene language inciting racism, xenophobia, provocation and discrimination are forbidden.

ARTICLE 10
Festival goers must heed the directions of the organiser or his appointed or mandated persons at all times at The Qontinent. Failure to comply will lead to a removal from The Qontinent. If necessary, the organiser may call on the police.

The holder of an entry ticket agrees to adhere to the instructions imposed by the organiser in the framework of the public peace and safety during the event.

Festival goers who are removed from The Qontinent for any of the aforementioned reasons will be denied access to The Qontinent for the remainder of the festival, even if they are in possession of a new entry ticket or special admission.

In case the organiser denies somebody access to The Qontinent, the former is entitled to deprive that person of his entry ticket and to deny that person further access in order to prevent that person from trying to enter the site. If the organiser has that person removed from the site, the former is not obliged to refund the entry ticket.

ARTICLE 11
For safety reasons, the organizer reserves the right to:
- interrupt or stop The Qontinent;
- provisionally keep the festival goers on the site at the end of The Qontinent;
- totally or partially vacate the site;
- deny access to the site regardless of the possession of a valid entry ticket.

The organiser may be forced to alter the programme or the timetable of The Qontinent. In this case the entry ticket remains valid and it is neither exchangeable nor refundable.

ARTICLE 12
To provide you with the best possible service, it is imperative that we track contact details and other information about you and use it. We also want to respect your privacy of course. We therefore wish to be completely in line with the new European privacy laws, the GDPR (General Data Protection Regulation) or AVG (Algemene Vordering Gegevensbescherming). This regulation applies from 25th May 2018: Council Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of that data.

This new law is valid from 25th May 2018.

Every person who enters The Qontinent agrees to the fact that he or she may be photographed and filmed and that the images can be registered and stored. These pictures or footage can be used by the organiser to promote The Qontinent. Registering and storing these images by the police and/or organiser also take place with the aim to ensure the enforcement of and compliance with the safety at The Qontinent.

The processing of the images aims to prevent crimes and violations to these internal regulations and to track down and facilitate sanctioning the perpetrators by means of identification.

Pictures or movies made by the festival goers on the site may not be used for commercial or public purposes, unless with written consent of the organiser.

INTERNAL REGULATIONS RAVERS RESORT
Present regulations will be made clearly visible at the entrance as stipulated by the law.

ACCESS TO RAVERS RESORT ONLY WITH CAMPING-BRACELET IN COMBINATION WITH FESTIVAL BRACELET

DON'T BRING FOOD, DRINKS, WEAPONS or DRUGS

OPENING HOURS
RAVERS RESORT
Ravers Resort opens on Friday 9 August at 14:00h and closes on Monday 12 August at 12:00h.

RAVERS RESORT CHECK IN
Friday 9 August: 14:00h - 00:00h
Saturday 10 August: 10:00h - 20:00h
Sunday 11 August: 10:00h - 14:00h

RAVERS RESORT CHECK OUT
Monday 12 August: till 12:00h

EXIT POLICY: For safety reasons you can't leave and re-enter Ravers Resort 01:00h after The Qontinent. Ravers Resort opens every day at 07:00h in the morning

ARTICLE 1
By entering Ravers Resort you explicitly agree with these regulations and commit yourself to comply with them.

ARTICLE 2
Every person presenting him or herself at the entrance of Ravers Resort must be in possession of either a valid entry ticket or a special admission issued by the organiser. One entry ticket is only valid for 1 admission of 1 person and is only valid on the day or days of the campsite indicated on the ticket. Forging the entry ticket or any other special admission to access the site will be prosecuted without exception.

The organisation reserves the right to deny visitors access to Ravers Resort from 22:00h on Friday and Saturday and from 12:00h on Sunday, regardless of a valid entry ticket or special admission issued by the organiser.

Each holder of a ticket or a special admission issued by the organiser is at Ravers Resort at his or her own risk holding the organiser harmless from any liability, including but not limited to theft and accidents.

ARTICLE 3

The entry ticket or pass is neither exchangeable nor refundable by the organisation. The entry ticket cannot be resold.

ARTICLE 4

The entry ticket or pass must be given upon entering the event in exchange for a bracelet. This bracelet grants you access to Ravers Resort during opening hours.

ARTICLE 5

Access to Ravers Resort is off-limits or can be refused to people who:
- are clearly under the influence of alcohol, drugs or any other stimulant;
- have been banned from festivals before, imposed by either the organiser or the administrative or legal authorities;
- show by manifest behaviour to have the intent to disturb public peace or to provoke such a thing by inciting to assault, hatred, rage, etc.;
- resist the control and the non-systematic search by the security guards and the security services of both The Qontinent and Ravers Resort;
- refuse to declare objects that are considered to be dangerous or off-limits by the camping security services (see article 7);
- in any way act in violation of the provisions of one or more articles of these internal regulations.

ARTICLE 6

Every holder of an entry ticket or a special admission who desires to enter Ravers Resort and The Qontinent must submit to the ticket or special admission validation. Entering Ravers Resort or The Qontinent implies a possible search. By refusing this search, your entry might be refused.

The security guards can ask the holders of an entry ticket or the special admission of the same sex to voluntarily submit themselves to a superficial inspection of clothing and luggage, in order to detect objects that may, when brought to The Qontinent or Ravers Resort, disrupt the course of The Qontinent or Ravers Resort, jeopardise the safety of the other festival goers and disturb the public peace.

The security guards may request to renounce these objects.

ARTICLE 7

It is forbidden for holders of an entry ticket or a special admission presenting themselves at the entrance of Ravers Resort and The Qontinent as well as the persons present at Ravers Resort or The Qontinent to bring, have somebody else bring or be in the possession of the following objects:
- bottles, glasses, drugs or stimulants and the like. People who require nutrients or medication for medical reasons (e.g. diabetes) must be in possession of a medical certificate;
- deodorant or perfume in big bottles or sprays (cosmetics in normal shapes and sizes are allowed (max. size 50ml);
- any apparatus (umbrella, sunshade, tripod for (movie) camera, cane) deemed dangerous to Ravers Resort or festival goers may be refused;
- projectiles or explosives in solid, liquid or gaseous form;
- inflammable products or materials, sprays;
- pyrotechnical objects such as Bengal lights, etc.;
- no BBQ gas cylinders, only small BBQs are allowed in the specially designated BBQ zone at Ravers Resort;
- any weapon or dangerous, sharp or bruising object which could be used in such a way (sticks, chains, stabbing or thrust weapons and the like);
- if it can be used as a mean to disturb the public peace, endanger the safety of the crowd and/or inflict damage to persons and goods;
- dry ice;
- wheelbarrows and large trolleys
- large speakers for playing music
- animals are not allowed at Ravers Resort and The Qontinent.

ARTICLE 8

At Ravers Resort and The Qontinent, it is strictly forbidden for holders of an entry ticket or a special admission to:
- try to access inaccessible sections or to be in inaccessible sections of the site in accordance with the entry ticket or the special admission, such as production rooms, artists' lodges, neutral and VIP zones, press rooms, offices, backstage, etc.;
- climb tents, constructions, fences, closures, lighting columns, tables, benches or any other infrastructure of the site;
- disguise themselves or to avoid being recognised, to disturb the public peace and to compromise the safety of the general public;
- sell or bring to market drinks, food or any other product without the express consent of the organiser;
- throw or to shoot with any object or liquid or any other product in loose or gaseous form;
- start a campfire;
- pee in public;
- spend the night in the car at Ravers Resort parking lot;
- all vehicles that are on the site must be equipped with a sticker, issued by the organisation.

Offenders will be towed at the expense of the offender.

ARTICLE 9
Parking must take place in the designated areas. The organisation reserves the right to have badly parked cars, trailers and mobile homes towed. Trailers and mobile homes are not allowed at Ravers Resort and no specially designated area is provided

ARTICLE 10

Texts, symbols, images, gestures and obscene language inciting racism, xenophobia, provocation and discrimination are forbidden.

ARTICLE 11

Festival goers must comply with the directions of the organiser or his appointed or mandated persons at all times at Ravers Resort and The Qontinent. Failure to comply will lead to a removal from The Qontinent. If necessary, the organiser may call the police. The holder of an entry ticket agrees to adhere to the instructions imposed by the organiser in the framework of the public peace and safety during the event.

Festival goers who are removed from The Qontinent for any of the aforementioned reasons will be denied access to Ravers Resort and The Qontinent, even if they are in possession of a new entry ticket or special admission. The organiser reserves the right to refuse access to the visitor violating these internal regulations in the following editions of the festival.

In case the organiser denies somebody access to Ravers Resort or The Qontinent, the former is entitled to deprive that person of his entry ticket and to deny that person further access in order to prevent that person from trying to enter the site. If the organiser removed that person from the site, the former is not obliged to refund the entry ticket.

ARTICLE 12

For safety reasons, the organiser reserves the right to:
- interrupt or stop Ravers Resort or The Qontinent;
- provisionally keep the festival goers on the site at the end of The Qontinent;
- totally or partially vacate the site;
- deny access to the site regardless of the possession of a valid entry ticket.

The organiser may be forced to alter the programme or the timetable of the campsite or the festival. In this case the entry ticket remains valid and it is neither exchangeable nor refundable.

ARTICLE 13

13.1 Through these general terms and conditions, the organiser informs all visitors of the fact that the organiser collects data to prevent or detect unlawful behavior, to protect or enforce legal rights and for security reasons. This concerns the following personal data: first name, last name, date of birth and country of residence. Where permitted by law, the organiser may also share this personal data (first name, last name, date of birth and country of residence) to government agencies or other authorised bodies, to protect or enforce his rights or the rights of third parties, or in the detection and prevention of fraud or other crimes. These government agencies or authorized bodies may give the organiser a negative advise concerning the access of a ticket holder. In this case the organiser refuse a ticketholder admission to the event or evict that person from the event. The ticket holder will not have any right to compensation of damages.

13.2 To be able to execute your purchase, the organiser needs to share your data with third parties. By accepting these General Terms and Conditions, you explicitly give consent to share your data with the following parties for the following objectives.

13.2.1 The organiser may share your data with the following objectives:
- Check in procedures and hospitality facilities
- Where permitted by law criminal records of ticket holders can be checked by the government agencies and in case of a negative advise by these government agencies, ticket holders can be blocked from the festival
- Customer service by The Qontinent and their ticket providers
- Printing of among others hard tickets (only in case you receive hard tickets)
- Reporting and statistics about visitors of The Qontinent
- Security, safety and health measurements
- Ticket and payment processing
- Transactional emails (such as emails to confirm the purchase of your ticket)

13.2.2 The organiser may share your data with the following parties:
- Booking companies
- Hospitality staff at check in points
- Local and federal governments
- Mailing companies
- Operational staff on site
- Payment processing companies
- Printing companies
- Safety and health companies and staff (such as security or first aid personnel)
- Ticket providers

13.2.3 In case you want to use your right to be forgotten, the organiser needs to erase all your personal data and can no longer offer you any services necessary to fulfill your order nor give you access to The Qontinent. In this case the order will not be refunded.

Every person who enters Ravers Resort agrees to the fact that he or she may be photographed and filmed and that the images can be registered and stored. These pictures or footage can be used by the organiser to promote The Qontinent or Ravers Resort. Registering and storing these images by the police and/or organiser also takes place with the aim to ensure the enforcement of and compliance with the safety at Ravers Resort. The processing of the images aims to prevent crimes and violations to these internal regulations and to track down and facilitate sanctioning the perpetrators by means of identification.

Pictures or movies made by the festival goers on the site may not be used for commercial or public purposes, unless with written consent of the organiser.

13.2.4 To provide you with the best possible, it is imperative that we track contact details and other information about you and use it. We also want to respect your privacy of course. We therefore wish to be completely in line with the new European privacy laws, the GDPR (General Data Protection Regulation) or AVG (General data protection regulation). This regulation applies from 25th May 2018: Council Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of that data.

This new law is valid from 25th May 2018.

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